Know why you never have to worry about a conflict situation anymore and how to always choose the right approach from now on.
You can resolve an impending conflict at work all by yourself. Save on the cost of an expensive lawyer. Teach yourself the right approach.
Discover how relationships and performances will dramatically reshape through the proper handling of conflicts.
Do you sometimes find it difficult to deal with threatening conflict situations? Nothing human is alien to us. Hardly anyone enters into a conflict for pleasure. However, most people also realize that avoiding conflict is not always the wisest approach.
In fact, it is impossible to never run into conflict situations. By definition, all kinds of potential conflicts lurk during life. This often has to do with the differing interests and needs of everyone you work with and live with, such as those of your colleagues, supervisors, subordinates, clients/patients/customers, your friends, your possible life partner and possibly children.
Avoiding conflicts or allowing them to breed under the skin is never conducive to work and life performance and job satisfaction. This applies not least to situations in which there is constant tension and walking on eggshells with each other. Sooner or later this will be at the expense of health and can lead to long-term absenteeism.
By learning to deal with conflicts skillfully, you will be able to turn them into job and life satisfaction. Your performances and relationships with the people around you will renew dramatically. This applies to your own performance and job satisfaction as well as that of everyone you deal with in your work and life. You learn not to avoid conflict situations, but to face them with confidence under all circumstances and to convert them into winning outcomes for all involved.
Learn what makes the difference between winning or losing a conflict. Become aware of the misunderstandings and prejudices that exist about this. Learn to recognize and avoid pitfalls. Know the crucial conditions for successfully approaching a dispute. Know what steps to take to bring it to a positive end.
This Online Training about Conflict Revolution - How to turn Disputes into Opportunities - is intended for anyone who wants to develop and maintain the skill to deal constructively with any disagreement, dispute and conflict in life and on the workplace under all circumstances.
Think in particular of HR Professionals, members of management teams, supervisors, (interim) managers, project managers, business advisors and consultants, staff members, confidential advisers, mediators (also for further and permanent eduction and deepening of knowledge).
Anyone is welcome to develop and maintain their skills for dealing with conflict in life and on the workplace. The most important thing to take into account is a recommended highly educated work and thinking level and that you are open to self-reflection.
After completing this Online Training Conflict Resolution and Mediation in and after obtaining your certificate of participation, you will have learned:
- To reflect on what a conflict is at its core and what meaning it has for you and for others
- How conflicts arise and escalate
- To recognize potential, threatening and subcutaneous conflict situations
- To distinguish the various methods of conflict resolution and to be able to make well-considered choices
- To accurately assess the role of emotions in conflict situations and to be able to respond appropriately
- Develop appropriate tailor-made strategies for successfully tackling and resolving conflict situations
- To be able to use specific communication and negotiation skills
- To be able to use the 7-step method for fast and effective conflict resolution and mediation
When teaching knowledge and skills for dealing with conflicts, we make use of, among other things, the classical and current lessons of ancient and contemporary teachers who have produced ancient and modern history in this area. For example: Socrates, Marcus Quintillian, Sun Tzu, Richard Bandler, Tonny Robbins, Friedrich Glasl. You will also encounter a lot of applicable modern knowledge from NLP and Transactional Analysis.
During the online training we use a variety of learning and working methods. You will learn in a combination and alternation of explanations based on proven theories, by practicing their application with your fellow participants in online work groups and by sharing structural feedback with the trainer and with each other.
You will have access to an interactive online learning environment. This includes 30 days of lessons ready for you. These online classes consist of a large amount of easy-to-read learning materials, lectures from international experts and tailored video tutorials. In addition, there are 4 online live meetings of 2 hours (via Zoom) in which themes are highlighted, discussed and shared with the participants.
Take immediate action, learn from today how to master conflict resolution and mediation perfectly and improve relationships with and of the people around you with confidence:
Lessons 1 to 5: Introduction
- Introduction
- What is a conflict
- How does a conflict arise
- Methods of conflict resolution
Lessons 5 to 8: Make this mental preparation
- Conflict resolution mindset, goals and strategies
- The doctrine of subjective experiences
- The role of emotions during a conflict and how to deal with them
- Common communication errors
Lessons 9 to 12: Master the art of emotional intelligence
- The importance of assertiveness
- How to deal with aggression
- The various forms of communication styles and personality types
- The Blame Game
Lessons 13 to 16: Train these powerful conflict and mediation skills
- The art of active listening and asking the right questions
- The role of body language and voice in conflict resolution
- Specific communication and negotiation skills
Lessons 17 to 25: Follow these 7 steps to resolve conflicts
- Explanation of the 7-step method
- Practicing the 7-step method
Lessons 26 to 30: Mastering your skills in an excellent way
- What to do if you can't convince your opponent
- Dealing with difficult people and with narcissism
- Helping others to resolve conflicts
- Integrating your conflict resolution and mediation style into your way of life and working
- Review and conclusion
Marco Swart studied law and has been involved as an attorney in the prevention, mediation and resolution of disputes and conflicts for more than 25 years.
In recent years he has also gradually became more interested and started to focus on the use of mental, communicative and behavioral insights in the prevention, management and handling of conflicts. He now does this with great enthusiasm as a registered Mediator, as a Conflict Coach and as an Intervision Discussion Leader. To this end, he is not only legally trained, but also trained as an NLP-Trainer and certified by the International Society of NLP (by dr. Richard Bandler), the International Coaching Register (ICR), the European Mentoring and Coaching Counsil (EMCC), the Mediators Association (NMv) and the Alternative Dispute Register (ADR). He is happy to transfer this knowledge and practical experiences to you with enthusiasm.
As a conflict resolution and mediation NLP-trainer, Marco Swart is positively confrontational, highly analytical, averse to tricks and he brings a good dose of practical experience. His focus is on achieving the highest possible satisfaction for you as a participant. Participants rate his workouts on average with a grade of 9 and above. He is happy to share his specialized knowledge and experience from his professional practice with you.
Marco Swart
NLP-Trainer, Attorney & Mediator
During 30 consecutive days you will receive a daily video training with proven theories, information, examples and instructions by certified conflict expert and mediator Marco Swart. This video training is accompanied by a ton of reading material, powerpoints and quizzes. You will be challenged to resolve, mediate and win your conflicts by proven ways and methods. You will learn to understand what a conflict is about, how to define your goals, how to deal with emotions and how to influence yourself and your opponents by using the right skills and approaches. When you have followed this challenge you will know all the secrets and skills how to resolve and mediate any disagreement, dispute and conflict with confidence.
This Workbook is designed to dive deeper into the concepts discussed in the e-book. The exercises are easy to do and will help you determine what your current mindset is about conflict resolution and offer new skills that you can incorporate to make resolving conflicts easier and more purposeful.
As you will not be the first who is searching for ways how to resolve and to win conflicts, many people already went through the same path. Among them are famous people like Tony Robbins, Simon Sinek, Eckart Tolle, James Ferrell, Joe Navarro, Chris Voss, Admiral McRaven. Learn and get inspired by their lessons and experiences.
Join us and click on the order button below. Immediately after your registration you will receive an email for access to your personal online learning dashboard and emails with further instructions. You can then immediately start with the first video lesson. If you have any questions or need an explanation, please call us on +31 85 020 10 10.
Summary
- Location: Online
- Price: € 297.00, excl. VAT
- Included are: 30 video lessons, 4 online meetings (intervisions), 1 individual coaching session, study materials, various e-books, workbook, more than 50 videos from well-known conflict resolvers
- Training Points: 15 study hours at highly educated/academic level
Certificate of Participation
Afterwards you will receive the participation certificate. Participation in our training courses gives you 15 study hours. Due to the highly educted / academic level, many professional organizations recognize these permanent training points for you. To be sure please inform at your professional body.
Satisfaction Guarantee
We offer a 30-day Satisfaction Guarantee on this Online Training. We can do that because we get a lot of positive feedback and know that this training has already helped a lot of people move forward. This satisfaction guarantee also means that if you are not satisfied for any reason, we will immediately refund your money without any discussion.
Are you interested in participating in this or another Training about Conflict Resulution and Mediation? If desired, it is also possible to provide this customized training with your team and/or at your location. We would like to get in touch with you and invite you to participate. Call us without obligation on: +31 85 020 10 10 and ask for Marco Swart.
Take immediate action, learn from today how to master conflict resolution and mediation perfectly and improve relationships with and of the people around you with confidence:
Crucial in any argument or conflict is creating the right mindset, strategy, communication and behavior. NLP-Trainer, mediator and attorney Marco Swart is happy to share with you more than 25 years of specialized knowledge and experience from his professional practice. You will discover it all in this popular and free E-Book: Turn frustrations into achievements - Learn How To Argue Like A Pro!
Benefit #1
Never have sleepless nights anymore
A conflict can burn you up and cause sleepless nights. Learn to know how to take immediate action, no longer have to worry about a conflict situation and always sleep carefree.
Benefit #2
Save yourself the costs of an expensive lawyer
Fighting out a conflict can be quite costly, especially if you don't pay attention. Save on the costs of hiring an expensive lawyer. Teach yourself the right approach and command respect
Benefit #3
No loss of face, but get what you want
Nobody likes to lose a conflict. Resolving the conflict is what you want. Find out what to do to avoid loss of face and financial loss. Learn to get what you strive for with the right approach.
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